Community Management

A successful community is like a puppy. It requires lots of attention, nurturing and training to grow into your organization’s best friend.

eConverse will handle the day-to-day operation of your community, deal directly with your members to trouble-shoot issues and consult with your team on the best way to increase engagement in your community.

There’s only one way to know how successful your community is: measurement. eConverse will measure the metrics that are important to your organization and use some of own secret formulas.

Warning: We become emotionally attached to the communities we work with.

Strategy

Whether your community is brand new or you’re a few years in, you need a strategy to ensure that your community is on the right track and is helping meet your organization’s goals.

We’ll talk with your team, do some investigative work, audit your site, crunch some numbers and create the perfect sustainable strategy for your organization.

Design

The best communities not only provide your members with great ways to connect, but they’re also really pretty too.

Not only are they nice to look at, but they are designed to be simple to use, easy to navigate and convey to your members exactly the kind of information they are looking for.

Great design optimizes the collaborative functions of your site, setting you up for success.

Whether you’re looking for a design for your community, your website, your chapter microsites, your mobile site or a combo-platter – we’ve got you covered.

Implementation

Now that we have a strategy for your community and a gorgeous design, lets show the world!

We will project manage your site with Higher Logic and work with you to configure everything to your specifications and best practices, while keeping the goals of your organization a top priority.

Once your site and community are ready to go, it’s time to communicate the great news to your members and get the conversations started – and we’ll be with you every step of the way.