The eConverse Media team walking through an alleyway with graffiti style artwork.

The eConverse Media team leaning against a wall in Converse shoes


What we do.


eConverse specializes in the strategy, design, launch and management of association websites and communities. We help member-based organizations increase engagement and retention, deliver new benefits, and develop sources of non-dues revenue – all with the clear vision of enabling members to connect, share and learn.

Our Story




Our story

Since 2010, eConverse Social Media has worked with member-based organizations to make their websites and online communities an amazing user experience and member benefit.

With years of experience in both community management and web design, we provide our clients with a contemporary design and customized solution to create an intuitive user experience that’s responsive, personalized and engaging.

Here are some things we love: collaboration, problem-solving, innovation and coffee.

We have a long-standing partnership with D.C.-based, HigherLogic, and are frequent presenters at the Higher Logic User Group Super Forum and the American Society of Association Executives annual meeting.



How we help.

 How might we be of service?


“Strategy is a fancy word for coming up with a long-term plan and putting it into action.” – Ellie Pidot

Our Role

Developing an online strategy that positions your association for long-term growth is super important. We’ll talk with your team, do some investigative work, crunch some numbers and create the perfect sustainable strategy.


Great design is a balance between form and function and captures your members’ attention right from the start.

Our Role

The best designs not only look good, but are easy to use. We create beautiful designs for websites, communities, chapter microsites, mobile sites and more – all with the latest trends and usability in mind.


Learning how to use your website effectively is important and will ensure your organization is staying ahead of the curve.

Our Role

We’ll teach you how to update and manage your Higher Logic website and community through one-on-one instruction, webinars and written documentation so you can keep your site looking fresh for years to come.


Once we have a strategy and a gorgeous design, it’s time to show the world! Implementation is often no small task – that’s where we come in.

Our Role

We work as an extension of your team, project manage with Higher Logic, configure the new site to your specifications, and migrate content from the old site to your new one, ensuring a finished product to be proud of.

Community Management

A successful community is like a puppy – it requires lots of attention, nurturing and training to grow into your organization’s best friend.

Our Role

eConverse will manage the day-to-day operations of your communities, work with members to trouble-shoot issues, measure monthly metrics and consult with your team on the best ways to increase community engagement.


Talk to us

Let’s have a conversation about how we can help you and your organization engage your members.

Our work.

We are passionate about creating engaging digital experiences that mean something.

American Society of Association Executives

Strategy / Design / Development


creatED by Crayola

Design / Development / Community Strategy


American Staffing Association

Dashboard Development / Mentor Module Development


International Electrical Testing Association: PowerTest

Design / Development / Training / Content


Society for Immunotherapy of Cancer

Design / Development / e-Learning


Society of Research Administrators International

Branding / Design / Development / Content / Training


Society for the Study of Reproduction

Design / Development


Higher Logic

Development / Structure



Design / Development / Content / Training


American Association for Pediatric Ophthalmology and Strabismus

Design / Development / Content



Design / Development / Content


eConverse just “gets it.” They took the time to understand our organization and built a social media plan that was most effective for OUR members. eConverse serves as a trusted advisor and has been central to building AAIM’s social media presence.

- Steven Humphrey

Director of Technology Services
Alliance of Academic Internal Medicine

Martha and her team are one of the most talented community management consulting groups I have the pleasure of partnering with. She has taken several of our clients who were overwhelmed or struggling to get their users engaged in their community site, and turned them into success stories.

- Heather McNair

Vice President of Engagement Strategy
Higher Logic

Martha and her team go ABOVE and BEYOND for their clients, and you will not get the quality of service from any other vendor. I cannot recommend their services enough or more highly.

- Marghet Hager

Communications Manager
American Public Gas Association

We were very impressed working with Martha and her team from start to finish. They have a great collaborative working style, delivered on time, and were able to translate our needs into an awesome finished product. We recommend eConverse to anyone who needs a complete solution for their website or community. 

- Hillary Boucher

Director of Networks
Community Roundtable

It was critical to us to have a modern, simple and elegant design as well as experience.  eConverse provided all of that while operating both responsively and efficiently to provide updates and recommendations on the latest capabilities offered by our platform.

- Lesley Lykins

Director of Member Engagement
Customer Experience Professionals Association

Who we are.

We are collaborative, detail-obsessed, forward-thinking, member-focused, UX driven and will become emotionally attached to your organization.

Headshot of Martha Jack

Martha Jack


Martha Jack

Martha loves learning all about your organization’s industry. She strives to develop strategies, implementation plans and community management initiatives that engage your users by getting into your members’ heads and breaking out her audience theory playbook.

Headshot of Emeri Schweigert

Emeri Schweigert

VP Design

Emeri Schweigert

Emeri rearranges pixels to keep the digital frontier free of frustrating user experiences. He’s obsessed with good UX, good design, and user centric, responsive website development.

With 7+ years experience on the Higher Logic platform, you can have confidence he’ll find a solution for your project.

Headshot of Nicola Hastings

Nicola Hastings

Front-End Developer

Nicola Hastings

Nicola started coding after earning an English degree in Scotland and discovered that writing code is a lot like writing an essay, except in software there are sometimes right answers.

She enjoys building websites that look fantastic, function flawlessly, and put users’ needs at the forefront.

Headshot of Megan Costelec

Megan Costelec

Digital Project Manager

Megan Costelec

Megan's role, in the simplest sense, is to ensure things get done in a digital world.

Her past web management experience across industries such as broadcasting, higher education, and software as a service (SaaS) brings both strategic thinking and tactical implementation skills to guide you from kick-off to go-live and beyond.

Headshot of Emily Diamond

Emily Diamond

Content Specialist

Emily Diamond

Emily revitalizes your web content to present it in fresh and accessible ways. Her goal is to help your users easily access their favorite resources. She enjoys creating innovative page layouts and filling the amazing websites eConverse creates.

Headshot of Sophia Lamon

Sophia Lamon


Sophia Lamon

Sophia is a web designer that focuses on combining UX and visual design to create meaningful web experiences—she’ll make sure that your association’s website reflects your members.

You’ll find her creating wireframes, mockups, and prototypes.

Headshot of Michael Pantaleon

Michael Pantaleon


Michael Pantaleon

Michael is very passionate about creating fluid digital experiences and aims to use technology to help make people's lives more fulfilling. He enjoys the process of conceptualizing, planning, and building a collection of ideas that help establish the look and branding of your organization's website.

Headshot of Matthew Dykeman

Matthew Dykeman

Front-End Developer

Matthew Dykeman

Matthew initially went to school for marketing where he received an assignment to build a website. Inspired and then receiving a post-graduate certificate in Web Development, he left the world of slogans for one of pixels and divs.

He loves the opportunity to seamlessly bring your designs to life on the web.

Headshot of Cailee Averill

Cailee Averill

Front-end Developer

Cailee Averill

Cailee has loved coding since before she can remember. After high school, she got her diploma in Internet Applications and Web Development and hasn’t looked back.

She strives to make a better web; one that is beautiful, easy to use, accessible to all, and frustration-free.

We'd love to chat about how we can help use Higher Logic to help your organization reach its goals.

We can help you