eConverse specializes in the strategy, design, launch and management of association websites and communities. We help member-based organizations increase engagement and retention, deliver new benefits, and develop sources of non-dues revenue – all with the clear vision of enabling members to connect, share and learn.
Since 2010, eConverse Social Media has worked with
member-based organizations to make their websites and online communities an
amazing user experience and member benefit.
With years of experience in both community management and
web design, we provide our clients with a contemporary design and customized
solution to create an intuitive user experience that’s responsive, personalized
Here are some things we love: collaboration,
problem-solving, innovation and coffee.
We have a long-standing partnership with D.C.-based, HigherLogic, and are frequent presenters at the Higher Logic User Group Super Forum
and the American Society of Association Executives annual meeting.
How might we be of service?
“Strategy is a fancy word for coming up with a long-term plan and putting it into action.” – Ellie Pidot
Developing an online strategy that positions your association for long-term growth is super important. We’ll talk with your team, do some investigative work, crunch some numbers and create the perfect sustainable strategy.
Great design is a balance between form and function and captures your members’ attention right from the start.
The best designs not only look good, but are easy to use. We create beautiful designs for websites, communities, chapter microsites, mobile sites and more – all with the latest trends and usability in mind.
Learning how to use your website effectively is important and will ensure your organization is staying ahead of the curve.
We’ll teach you how to update and manage your Higher Logic website and community through one-on-one instruction, webinars and written documentation so you can keep your site looking fresh for years to come.
Once we have a strategy and a gorgeous design, it’s time to show the world! Implementation is often no small task – that’s where we come in.
We work as an extension of your team, project manage with Higher Logic, configure the new site to your specifications, and migrate content from the old site to your new one, ensuring a finished product to be proud of.
A successful community is like a puppy – it requires lots of attention, nurturing and training to grow into your organization’s best friend.
eConverse will manage the day-to-day operations of your communities, work with members to trouble-shoot issues, measure monthly metrics and consult with your team on the best ways to increase community engagement.
Let’s have a conversation about how we can help you and your organization engage your members.
WARNING: We become emotionally attached to the organizations, communities and websites we work with.
Strategy / Design / Information Architecture
Design / Information Architecture
Development / Structure
Design / Development
Strategy / Design / Development
Strategy / Implementation / Development
Just a cool bunch of nerdy, detail-oriented, community-obsessed cats.
Martha manages member communities. It’s her thing.
She loves to develop strategies, implementation plans and community management by getting into your members’ heads and breaking out her audience theory playbook.
She loves learning all about your organization’s industry and knows more about fields like public works engineering, laundromats, event planning and international moving than she ever thought possible.
Emeri wrangles pixels to keep the digital frontier free of disastrous design. He is currently winning the war.
He is a perfectionist and loves designing websites and communities that allow members to navigate the online wild west.
His favorite HEX color code is #245E60 and he designed the website you’re currently perusing (in addition to plenty of gorgeous client sites).
Jamie is a metrics and analysis wizard, really helping us discover where your community is succeeding and where there is room for improvement. Jamie is based in Florida (we're jealous!), and is a veteran of the association industry, most recently with the Coin Laundry Association.
She enjoys spending time on the beaches of Florida with her husband and golden retriever and she once beat six men in a watermelon eating contest.
The newest member of the eConverse Social Media Team, Sarah is a Community Manager with a background in performance. She recently completed her MA in Drama, Theatre, & Performance at the University of Toronto, and will be returning there soon to begin her PhD.
When not researching how best to use social media for eConverse, Sarah manages her own theatre company with a group of friends.
Hannah is our social media architect and knows her way around a perfectly worded post. She loves how the right combination of words can engage, educate and enlighten your members.
A comedy nerd, Hannah is a contributor to the Huffington Post, HelloGiggles and the Canadian Broadcasting Corporation’s Punchline. Her perfect dinner party guests would include Steve Martin, Lucille Bluth and Amy Poehler.
Let’s have a conversation about how we can help you and your organization engage your members through your online community and website.
305 King Street West
Kitchener, ON, Canada