Higher Logic launches Higher Logic Thrive Design through acquisition of eConverse Media, bringing 40+ years of design experience to further elevate the Thrive member experience.
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“It’s the little things in life…” – We’ve all heard that saying and probably uttered those words ourselves at least once in recent memory, but how true those words are! What does this have to do with community management? The same concept applies to community management and the member...
No matter how long you've been managing an online community, we can always use a brush-up on communities, audience theory, engagement, digital media and user-generated content from time-to-time. I also find that learning even more about the ever-changing world of community management energizes...
One of the things I absolutely love about the association world is how different each organization is. Their size, their audience, their goals, their culture, their resources - all of these elements (and more) combine to create a unique organization. To date, I have yet to come across a new...
Dear Office, I’m 23, I work for myself and I think you are boring. You’d probably get along really well with my dad. He’s in his mid-fifties, he has a giant stack of lanyards from different conferences, a closet full of suits, and has never communicated in less than 140 characters. ...
As I alluded to in an earlier blog post , I firmly believe that it's absolutely crucial to know your community's audience. Having a good grasp on who is using your community is the first step, but the second (I would argue more important step) is knowing why they're using your community...